1. Who we are
RetailCloud is a UK registered management consultancy specialising in retail strategy, performance and international growth.
Registered company name: Retail Cloud Limited
Company number: 0786430
Registered office: 12 Payton Street, Stratford upon Avon, Warwickshire, CV37 6UA
Email: hello@retail-cloud.co.uk
Website: www.retail-cloud.co.uk
2. The personal data we collect
We may collect the following information when you contact us through our website:
- Name
- Company name
- Job title
- Email address
- Telephone number (if provided)
- Any information you include in your message
We do not collect sensitive personal data through our website.
3. How we use your data
We use your personal data solely to:
- Respond to your enquiry
- Communicate with you regarding potential or ongoing services
- Manage our business relationship
We do not use your data for unsolicited marketing and we do not sell or share your personal data for marketing purposes.
4. Lawful basis for processing
Under UK GDPR, our lawful basis for processing your data is:
Legitimate interest — to respond to enquiries and operate our business.
Where we enter into a contract with you, processing is also necessary for the performance of that contract.
5. How your data is stored
Information submitted through our website is transmitted securely.
We store personal data only for as long as necessary to:
- Deal with your enquiry
- Maintain business records
- Meet our legal and regulatory obligations
We take appropriate technical and organisational measures to protect your data.
6. Third Parties
We do not sell your personal data.
We may share data with trusted service providers where necessary for the operation of our website and business (for example, website hosting or IT support). These providers process data only on our instructions and in accordance with UK data protection law.
7. International data transfers
We do not intentionally transfer personal data outside the UK.
Where a service provider processes data outside the UK, we ensure appropriate safeguards are in place.
8. Cookies and website analytics
Our website may use essential cookies to ensure the site functions properly.
If analytics tools are used, they collect anonymised usage data to help us understand how the website is used and improve performance. This does not identify you personally.
You can control cookies through your browser settings..
9. Your rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request transfer of your data
To exercise these rights, please contact:
📩 hello@retail-cloud.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
10. Third party links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy from time to time.
The latest version will always be available on this page.
Last updated: 16 February 2026
